Enhanced Hospital Experience for Insured Patients Unveiled at Medicana İzmir
Enhanced Hospital Experience for Insured Patients Unveiled at Medicana İzmir

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On February 4th, a significant meeting took place at Medicana İzmir Hospital, organized by the Aegean Insurance Agents Association. The gathering aimed to enhance the hospital experience for insured individuals and offer exclusive advantages to industry colleagues.

Key participants included Dr. Remzi Karşı, General Manager of Medicana İzmir Hospital; Yağmur Akçe, Head of Corporate Marketing and Business Development; and Bengü Dörtkardeşler, Head of Patient Services. The event also welcomed Ersoy Kocamanoğlu, President of the Aegean Insurance Agents Association, along with other board members.

During the meeting, several critical issues were addressed:
– Problems faced by insured individuals at the hospital were directly communicated to the hospital management.
– The hospital administration committed to taking swift action to resolve these issues.
– Attendees were reminded of the special discount protocols available to association members.
– A new VIP service was announced, offering personalized assistance to clients of member agents. This service ensures that insured patients are greeted upon arrival and receive one-on-one support throughout their hospital visit.

The Aegean Insurance Agents Association continues its efforts to advocate for industry colleagues and improve service quality for clients.

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