Bereket Sigorta has achieved significant recognition at the Global Ranking & Finance Awards, winning two prestigious awards in distinct categories. The company was honored as the recipient of the Best Insurance Technology Application for its KAPSÜL platform and the Best Insurance Process Award for its AI-driven SADAR project.
The KAPSÜL platform has demonstrated considerable efficiency enhancements, achieving a 50% reduction in call center conversation times, a 29.4% decrease in average call duration, and an impressive 96.3% time savings by allowing users to access data from a single screen instead of navigating between multiple platforms.
Meanwhile, the SADAR initiative has visually streamlined all damage files and automated over 100 rules, significantly aiding in the detection of fraudulent claims while delivering both financial and time savings to the company.
Bereket Sigorta takes pride in being a trailblazer in customer-centric technology solutions within the insurance sector. The acknowledgment of its achievements through international awards serves as a powerful motivator for the company’s future endeavors.
