In the latest episode of our “Different Perspectives” program, Sanem Çıngay Buçukoğlu, Head of Sales, Corporate Communication, and Health, alongside Eray Kangal, Head of Claims, and Aylin Akınlı Kaya, Director of Growth Strategies, Customer, and Digital Platforms, explored the concept of “Empathy Assurance.” They emphasized the importance of understanding our policyholders and discussed how this approach is integrated into our processes. To dive deeper into this insightful conversation, click the link in our profile.