The Global Federation of Insurance Associations (GFIA) has released an insightful report titled “Artificial Intelligence in the Insurance Sector,” now available on the website of the Turkish Insurance Association (TSB). This comprehensive document discusses the rising integration of artificial intelligence (AI) within the insurance industry, highlighting both its potential benefits and associated risks.
Key areas where AI is transforming the sector include enhanced customer service, improved risk modeling accuracy, expedited claims management processes, and more effective fraud detection. The report also emphasizes the importance of responsible AI use, advocating for transparency and the fight against discrimination within these technologies.
The findings underscore a significant shift in the insurance landscape, driven by technological advancements that promise to reshape traditional practices.